Hospitality & Services
Retail Sales Worker
Assists customers, sells products and keeps the daily operations of a store running.
- Duration
- 4 months
- Minimum entry requirement
- At least 8 years (2nd year of middle school) or 10 years (2nd year of high school)
- Age
- 21 to 45
- English
- level A2
What you learn to do
- Welcomes customers, identifies their needs and advises them
- Gives information about products, prices and promotions
- Organises, displays and replenishes merchandise
- Operates cash registers and card payment terminals
- Processes purchases, returns and exchanges
- Receives deliveries and monitors stock levels
- Keeps the sales area clean and organised
Where the skills are used
Why this trade
1
Accessible entry into employment
2
Transferable customer-service and sales skills
3
Progress to senior sales assistant, department supervisor or store manager
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